Returns & Refunds

If there is a problem with your order, please contact us as soon as possible with your order number and relevant photos if applicable.

Before sending items back

Please contact us before returning any item. Returns sent without prior approval may not be accepted.

Damaged or incorrect items

If your item arrives damaged or incorrect, please contact us with photos of the item, packaging, and shipping label so that we can review the issue.

International returns

For international orders, shipping fees, customs duties, import taxes, brokerage fees, and return shipping costs may not be refundable unless the return is due to our error or a defective item.

Refund timing

Approved refunds are processed after we review the returned item or confirm the issue. The time required for the refund to appear may vary depending on the payment provider.